Cookie Policy

Last updated: January 1, 2026

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.

We also use similar technologies like local storage and pixels that work in comparable ways to cookies.

Types Based on Duration

  • Session Cookies: Temporary cookies that are deleted when you close your browser
  • Persistent Cookies: Cookies that remain on your device for a set period or until you delete them

Types Based on Origin

  • First-Party Cookies: Set by ManaChat directly
  • Third-Party Cookies: Set by our partners and service providers

2. Why We Use Cookies

We use cookies to:

  • Keep you signed in to your account
  • Remember your preferences and settings
  • Understand how you use our Services
  • Improve our Services based on usage patterns
  • Provide security features and detect fraud
  • Deliver relevant content and features

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, secure areas access, and user authentication. The website cannot function properly without these cookies.

  • Authentication and session management
  • Security tokens
  • Load balancing

Functional Cookies

These cookies enable enhanced functionality and personalization, such as remembering your preferences. If you disable these cookies, some or all of these features may not function properly.

  • Language and region preferences
  • Theme settings (dark/light mode)
  • User interface customizations

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our Services.

  • Page views and navigation paths
  • Feature usage statistics
  • Error tracking and performance monitoring

Marketing Cookies

These cookies may be set by our advertising partners to build a profile of your interests and show you relevant advertisements on other sites. We currently limit our use of marketing cookies.

4. Third-Party Cookies

We work with trusted third parties who may set cookies on our behalf:

Payment Processing

Stripe: We use Stripe to process payments securely. Stripe may use cookies to prevent fraud and ensure secure transactions. For more information, see Stripe's Privacy Policy.

Authentication

If you sign in with a social account (like Google), those providers may set cookies according to their own privacy policies.

Analytics

We may use analytics services that set cookies to help us understand how users interact with our Services. These services collect information in an anonymous form.

5. Managing Cookies

You have several options for managing cookies:

Browser Settings

Most browsers allow you to control cookies through their settings. Here are links to cookie management guides for popular browsers:

Mobile Devices

For mobile devices, you can manage cookies and tracking through your device settings. Consult your device documentation for specific instructions.

Impact of Disabling Cookies

Please note that if you disable essential cookies, you may not be able to use certain features of our Services, including staying signed in to your account.

6. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for legal reasons. We will post any changes on this page and update the “Last updated” date.

We encourage you to review this policy periodically for any updates.

7. Contact Us

If you have any questions about our use of cookies, please contact us at:

Email: privacy@manachat.com

For more information about how we handle your personal data, please see our Privacy Policy.